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Mandatory Documentation
A consignment moves only as far as its paperwork allows. This is what has to be in the packet before a vehicle is loaded.
Always required
These four travel with every commercial consignment, without exception.
- Tax invoice
- The commercial invoice against which the goods move. The invoice number is captured at booking and printed on the Lorry Receipt so the two can be reconciled at delivery.
- Lorry Receipt (consignment note)
- Generated by us at booking. It carries the LRN, both parties, the declared goods, the box count and the freight terms. Two copies travel with the vehicle; the consignor keeps one.
- Carton tags
- One tag per carton, each with its own barcode. Untagged cartons cannot be scanned at a hub, which means they cannot be traced if a box goes missing.
- Consignor and consignee details
- Full name, address, PIN code and a reachable phone number for both ends. A wrong phone number is the single most common cause of a failed first delivery attempt.
Required in specific cases
Whether these apply depends on the goods, the value and the states involved.
| Document | When it applies | Who issues it |
|---|---|---|
| E-way bill | Movement of goods valued above ₹50,000, inter-state and in most intra-state cases | Consignor, on the GST e-way bill portal |
| GSTIN | Whenever either party is GST-registered — 15 characters, validated at booking | Already held by the registered party |
| Delivery challan | Movement that is not a sale: stock transfer, job work, goods on approval, returns | Consignor |
| Packing list | Multi-carton consignments where cartons hold different SKUs | Consignor |
| MSDS / DG declaration | Any hazardous or dangerous goods accepted under prior approval | Manufacturer, countersigned by consignor |
| Drug licence copy | Pharmaceutical and medical-device consignments | Consignor's licensing authority |
| Insurance certificate | Where carrier risk (FOV) is declined and the consignor insures separately | Consignor's insurer |
| KYC (ID and address proof) | Consignments booked by an individual rather than a registered business | Consignor |
How the e-way bill threshold works
- The ₹50,000 threshold is on the consignment value, which is the invoice value including tax — not the freight charge.
- A single vehicle carrying several consignments can require a bill for some and not others. Each consignment is assessed on its own value.
- Part-B of the bill needs the vehicle number, which we supply. Part-A is yours to file, because it declares your goods and your GSTIN.
- Bills expire on distance — roughly one day per 200 km by road. A bill raised too early can lapse mid-transit.
- We carry the number onto the Lorry Receipt. We do not generate e-way bills on your behalf.
A missing e-way bill stops the vehicle, not just the box
Goods moving without a required bill can be detained and penalised at a checkpost, and the penalty attaches to the consignment value. Where a bill is required and absent, we hold the consignment at origin rather than load it.Declare the goods accurately
The description on the Lorry Receipt is what a checkpost officer reads. A generic entry like “goods” or “spares” against a high-value invoice invites a physical inspection and a day of delay.Not sure what your lane needs?
Send us the origin, destination, commodity and invoice value, and we will tell you exactly what to put in the packet.